Notice of Non-Discrimination Policy

Discrimination is Against the Law

Grace Cottage complies with applicable Federal civil rights laws and does not discriminate, exclude people or treat them differently on the basis of race, color, sex, sexual orientation, gender identity or expression, ancestry, place of birth, HIV status, national origin, religion, marital status, age, language, socioeconomic status, physical or mental disability, protected veteran status or obligation for service in the armed forces.

Grace Cottage:

  • Provides free aids and services to people with disabilities to communicate effectively with us, such as: qualified sign language interpreters, written information in other formats (large print, audio, accessible electronic formats, other formats)
  • Provides free language service to people whose primary language is not English, such as: qualified interpreters, information written in other languages

If you need these services, contact Grace Cottage Quality or Nursing Department

If you believe that Grace Cottage has failed to provide these services or discriminated in another way on the basis of race, color, sex, sexual orientation, gender identity or expression, ancestry, place of birth, HIV status, national origin, religion, marital status, age, language, socioeconomic status, physical or mental disability, protected veteran status or obligation for service in the armed forces, you can file a grievance with:

Grace Cottage Compliance Director
185 Grafton Rd
Townshend, VT 05353
Phone: 802-365-3707
Fax: 802-365-3641TTY
Tll-free: 1-800-253-0191
Email: quality@gracecottage.orgYou can file grievance in person or by mail, fax or email.  If you need help filing a grievance, our Quality Department is available to help you.

You can also file a civil rights complaint with the U.S. Department of Health and Human Services, Office for Civil Rights, electronically through the Office of Civil Rights Complaint Portal, available at https://ocrportal.hhs.gov/ocr/smartscreen/main.jsf  or by mail or phone at:

U.S. Department of Health and Human Services
200 Independence Avenue, SW
Room 509F, HHH Building
Washington, DC   202011-800- 868-1019, (TTD) 1-800-537-7697
Complaint forms are available at http://www.hhs.gov/ocr/office/file/index.html