CEO Message to the Community – January 2024

| News

From the CEO

When I joined Grace Cottage as President & CEO in February, 2018, I knew that this was where I wanted to stay for the rest of my career, and this is indeed the case. I will be 65 in early 2025, so I have decided to retire at the end of this fiscal year; my last day at Grace Cottage will be September 30, 2024.

This was a very difficult decision to make because I have thoroughly enjoyed my time at Grace Cottage and my work here has been incredibly rewarding. My mission was to leave Grace Cottage in a better position than it was when I started here, and I think I’ve been successful. I am confident that Grace Cottage will continue to be a strong and compassionate organization well into the future.

I would like to sincerely thank you all, from the bottom of my heart, for being such a supportive community.

The Grace Cottage Board of Trustees is engaging the services of an executive search firm and I am confident that this President & CEO position will attract superb candidates. I know that the unique opportunity to lead this growing, independent healthcare organization with such strong employee engagement and community support will entice many excellent candidates


Messenger Valley Pharmacy Face Lift

New Ramp - Messenger ValleyI’m pleased to be able to let you know that the renovation of the entrance porch and ramp to the Messenger Valley Pharmacy is complete! Brunelle & Sons did an excellent job, staying on track to complete the project, as promised, in three weeks.

Thank you for your patience throughout this project, and my thanks to the staff at Messenger Valley Pharmacy for going above and beyond during this process. They’re filling about 5,500 prescriptions a month now, up from an average of 4,500 per month just a year ago.

As the only independent pharmacy in Windham County, Messenger Valley Pharmacy’s emphasis on customer service stands out, and is greatly appreciated by patients.


Protect Yourself

We’re seeing a seasonal surge in colds, the flu, COVID, and RSV – they’re all making the rounds. How to keep yourself safe?

  1. Reduce stress, if possible.
  2. Get plenty of sleep.
  3. Stay hydrated. Water, juice, broth, decaffeinated tea, and warm water with lemon and honey help loosen congestion.
  4. Eat fruits and vegetables.
  5. When you’re around other people, wash your hands frequently, don’t touch your eyes, nose, or mouth, and consider masking in public places.


I hope that 2024 brings all good things to you and your loved ones.

Doug DiVello, President & CEO