It is the policy of the facility to provide equal opportunity to persons regardless of race, religion, age, gender, disability, national origin, color or any other classification in accordance with federal, state and local statutes and ordinances.

In order to be considered for employment, all applicants must first review the Standards of Behavior, then complete an Application for Employment below.

Please be aware that should you be selected for employment, you will be required to pass a drug screen, and submit to a criminal records check through the State of Vermont and a background check through the Department of Aging and Disabilities. Other screening methods may also be used, if deemed necessary or required by law. All offers of employment are contingent upon a satisfactory criminal records check, background check, drug screen, and company physical.

We look forward to receiving your completed application.  If there is some interest in pursuing your candidacy further we will be in contact with you.

Instructions

1 – Read Standards of Behavior
2 – Complete and submit the form below

* denotes a required field

Grace Cottage Job Application

Personal Information

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Position Information

Education

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Employment History

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Professional References

Professional Licenses

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Terms and Conditions

In making application for employment:
  • I certify that the information in this application is true and complete for all practical purposes. It may be verified by the facility or any affiliate. Should a position be offered and later it is found that the information is significantly untrue, incomplete, or misrepresented, I understand and agree that the facility or its affiliates are relieved of all commitments, financial or otherwise pertinent to employment, and that I am subject to immediate discharge without recourse
  • I understand and agree that any Employee Manual, which I may receive will not constitute an employment contract, but will be merely a gratuitous statement of facility policies.
  • I understand that all offers of employment are contingent upon completion of satisfactory criminal records, background checks, drug screen, and company physical.
  • I agree to immediately disclose to Grace Cottage any disbarment, suspension, exclusion or other event that makes me ineligible to participate in any federal health care program or receive a government contract.
I UNDERSTAND AND AGREE THAT IF I AM OFFERED EMPLOYMENT BY THE FACILITY, MY EMPLOYMENT WILL BE FOR NO DEFINITE TIME AND THAT EITHER I OR THE FACILITY WILL HAVE THE RIGHT TO TERMINATE THE EMPLOYMENT RELATIONSHIP AT ANY TIME, WITH OR WITHOUT NOTICE. I WILL ALSO UNDERSTAND THAT THIS STATUS CAN BE ALLTERED ONLY BY A WRITTEN CONTRACT OF EMPLOYMENT WHICH IS SPECIFIC AS TO ALL MATERIAL TERMS AND IS SIGNED BY ME AND THE ADMINISTRATOR OF GRACE COTTAGE.
I, an applicant for employment at Grace Cottage Hospital, agree that in the event I am hired at Grace Cottage will promise to abide by the Standards of Behavior Policy, as outlined in the Standards of Behavior Policy attached to this application. (Sign below) As an employee/volunteer of Grace Cottage, I understand that I am accountable for upholding the Standards of Behavior detailed in this document. I will incorporate these standards into my daily work practices and interactions with others. I realize that my behavior reflects on everyone at Grace Cottage and our image in the community. I understand that my continued employment at Grace Cottage depends on my adherence to these Standards of Behavior. I also understand that we are expected to remind each other of our Standards and to accept corrections offered in a positive manner.
I hereby authorize any prior employers to provide such information concerning my employment with them as may be requested, and also authorize the registrar/Placement Office of all educational institutions attended to release an official copy of my transcript and, if available, faculty appraisals. I also authorize any appropriate licensing board to release full information concerning my license status and my license history.

I have read and understand these conditions of employment:

Sending

STANDARDS OF BEHAVIOR

Appropriate Behavior

  • Acknowledge and greet everyone with a smile and eye contact.
  • Exhibit positive and productive behaviors while at work.
  • Treat everyone with respect and recognize the value of their time.
  • Remember that everything we say about OHCC impacts our success.

Appearance

  • Work attire should be modest, professional and in accordance with the hospital dress
    code.
  • Identification badges should always be worn, with names visible, while on duty.
  • Personal hygiene should be maintained.

Communication

  • All communication should be positive, friendly and helpful.
  • All communication with co-workers should be constructive and supportive.
  • Information about the patient and their care will not be discussed in any public area including hallways, cafeteria or any other area where the conversation may be overheard.
  • Greet all visitors with whom you come in contact. Offer to provide directions to those who appear to need them and offer to escort any individual who seems to have difficulty with verbal instructions
  • When communicating by telephone, speak clearly, identify yourself and your department and use a helpful tone.
  • When providing a service, introduce yourself and explain what you are doing for the customer.
  • Remember to be pleasant to all patients and visitors, never make a patient or visitor feel as though they are bothering you.
  • Differences with other staff should be discussed in a positive professional manner, in an area away from patients, visitors and other staff who are not involved. Assistance in mediating these discussions is always available from your Department Head, Administration or Human Resources.
  • Appropriate language must be used at all times (i.e. no foul language or inappropriate
    topics)

Patient/Visitor Relations

  • Staff has the obligation to maintain the confidentiality of Protected Health Information as detailed in the HIPAA guidelines.
  • Staff has the obligation to report breaches of confidentiality to management or the compliance officer.
  • Knock before entering a patient room.
  • Honor the privacy of a co-worker who is a patient.
  • Respond with compassion and respect to a patient, visitor or co-worker’s needs.
  • Strive to exceed expectations every time for every patient.
  • If patients and families must wait, keep them informed regarding the length of their wait.

Service Recovery

  • View complaints as opportunities for improvement.
  • Apologize to the patient, visitor or co-worker.
  • Thank the patient, visitor or co-worker for bringing the complaint or problem to our attention.
  • Ask for information about the problem.
  • Correct the mistake promptly or if you cannot, contact the person who can.
  • If the complaint cannot be resolved at the time of the complaint, or the complaint is in writing, it will be considered a grievance and will be handled according to the OHCC Complaint/Grievance Policy.
  • Follow-up with the customer and appropriate department.

Commitment to Co Workers/Sense of Ownership

  • Don’t participate in rumors or gossip.
  • Look beyond assigned tasks and assist co-workers, when possible.
  • Be honest.
  • Respect the expertise of co-workers in all departments.
  • Recognize, acknowledge and learn from your mistakes; do not blame others.
  • Honor promises and commitments.
  • Welcome and support the success of new employees.
  • Resolve issues directly with the most appropriate person in a timely manner.
  • Take pride in your work.
  • Accept accountability for your work and responsibility for your behavior.
  • Recognize and respect that co-workers’ time is valuable. Keep your own time
    commitments by being on time.