Grace Cottage Hospital has been named a Top 20 Critical Access Hospital (CAH) for “Best Practice – Patient Satisfaction.” The National Rural Health Association (NRHA) has chosen Grace Cottage for this exclusive “Top 20” list out of all 1,339 CAH facilities throughout the U.S. It is the only CAH in the Northeast to receive this designation.
An awards ceremony marking this honor will be held during the NRHA’s CAH Conference this September in Kansas City, Mo.
The Top 20 Critical Access Hospitals “Best Practice—Patient Satisfaction” winners, including Grace Cottage, scored best among CAHs on iVantage Health Analytics’ Hospital Strength Index™. These Top 20 CAHs have achieved top percentile rank on independently collected patient surveys which measure “Overall Rating” and “Highly Recommend.”
“I am extremely proud that Grace Cottage Hospital has been ranked in the Top 20 in the nation for Patient Satisfaction. This is an extraordinary achievement,” said Grace Cottage CEO Roger Allbee. “This does not happen without the involvement and support of all staff in their interactions with patients and their families. These results help to prove what has always been true—that our community can count on us to deliver the services they need, now and into the future, in a compassionate and friendly way.”
The National Rural Health Association is a nonprofit organization working to improve the health and wellbeing of rural Americans and providing leadership on rural health issues through advocacy, communications, education and research. For more information, visit www.ruralhealthweb.org.
iVantage Health Analytics, Inc.™ is a privately held healthcare business intelligence and technology company, and a leading provider of information products for the healthcare industry. For more information, visit www.ivantagehealth.com.