Patient Testimonials

Grace Cottage Hospital is pleased to share these testimonials from our patients and their families.


Regarding a recent visit to the Emergency Department:
“It was very busy that day and the experience was exceptional none the less. Everyone, including patients, seemed happy to be there. Dr. Rudd was on that day. He has a very nice way about him. Professional, calm, and super friendly — another asset of which Grace Cottage has many.”

Peter Hoag, W. Townshend, VT (2016)


“Our family would like to express our sincere appreciation to Grace Cottage for the outstanding care you gave to our mother, Jeannine Abare. From the first day, we noticed the professional and compassionate attitude the doctors and staff exhibited to all of their patients. The level of care we observed from those who were responsible for our Mom made us feel that she was in good hands, even when we weren’t there.

Our family would like to thank you ALL from the bottom of our hearts for everything you did for our Mom, for the wonderful care you provided to her, for us, and for every kind word spoken. We were so touched that you made this time easier and loving.”

Reginald Abare & family, Westminster, VT (2016)


“Grace Cottage is special to many. When Harold broke his hip years ago he received excellent care and was treated like a member of the family. We will be forever grateful that Grace Cottage is part of the health care choices in this area. Thank you for all you keep doing.”

Harold & Jean Newell, Dummerston, VT (2016)


“I want to let you all know what a wonderful experience I had at Grace Cottage. There are not enough words to tell you what wonderful care I had.

The nurses were great, knowledgeable, and skillful. They all seemed to love their job. They took their time to talk, make me laugh, and to educate me about my illness. They never seemed too hurried to do what I asked. I am a retired nurse and I know what a difficult job nursing is, but if I ever went back to work, I would want to work at Grace Cottage.

Your employees obviously enjoy their jobs and that joy rubs off to people like myself. I feel so blessed to have such a wonderful place in our community.”

Jill Gentilin, East Dover, VT (2016)


“The staff is all wonderful and it’s people like you going out of your way doing the extra things you do that make Grace Cottage special.”

Cindy Marshall, Bernardston, MA (2016)


“Everyone who works at Grace Cottage is so friendly and reassuring. We are so fortunate to have Grace Cottage there for us 24/7. The hospital may be small in size, but it is huge in every aspect of medical care.”

Ellie Lemire, Townshend, VT (2016)


“I always knew we had a special hospital, but it became more evident when I was a patient for an extended stay. We have the kindest, most compassionate, and special nurses, nursing assistants, physical therapy and occupational therapy staff around. What a fantastic, wonderful place for rehab and to recover from a broken femur.”

Natalie Donovan, Newfane, VT  (2016)


 “Grace Cottage is the very best because people are knowledgeable, caring. The compassion, the cleanliness, the attention to detail, and the patient is well cared for which puts the caregiver’s heart at ease.

Jack & Irma Weinzierl Chester, VT (2015)


“To the doctor and nurse in Emergency Thursday night…I just want to thank you both very much for the care given to me. Thank you, thank you, thank you. I went home a lot better than when I arrived.”

Jim Wasklewicz, North Walpole, NH (2015)


“Grace Cottage saved my life. I hadn’t felt well for a while and I had chest pains as I was driving past Grace Cottage this fall, so I stopped at the ER. The blood test showed that I was in the middle of a heart attack. I was wrapped up and put on a helicopter to Dartmouth Hitchcock Medical Center, where I was on the operating table having a stent put in within 70 minutes of the time I’d walked into the ER at Grace Cottage. I couldn’t have had better or faster treatment if this had happened when I lived in New York.”

Ron Lissak, Bondville, VT (2015)


“We brought my father – who was on death’s door – from Washington state to this amazing place. Within two weeks, he was walking and laughing. My Dad is back! Vermonters do not know how LUCKY they are to have such an amazing set of doctors, nurses and health care specialists. They treat each person as a whole. Their positive attitude is infectious. Doctors and hospital administrators from around the country should be taking field trips here to learn how to improve our health care system”

Nanette Leuschel, San Francisco, CA (2015)


“Just a brief  note of thanks to all the nursing and rehab staff at Grace Cottage. I was a rehab patient in September and the care I received was wonderful. The staff are so kind and caring. On the night of the lunar eclipse I wanted to watch – the staff put me in a wheel chair, with a blanet, and pushed me out to the back proch to watch the eclipse. How many hospitals would do that? My thanks also to the nutrition staff. I was well fed!”

Helen Eddy, Stratton, VT (2015)


“Here I have witnessed many of friends having to stay here at Grace Cottage Hospital. Each time I have visited I have seen some of the best humanitarian and efficient medicine being practiced. Thank you.”

Mark Raymond, via google review (2015)


“Thank you all so much for the wonderful care I received while I was a patient there…for your kindness, understanding, patience, and for taking the time to talk to me and for making me laugh. I miss your company.”

Annie Bellstrom, Brattleboro, VT (2015)


“Dear Grace Cottage Staff:

In February, my brother, James Martin, became a patient in your hospice care. Our family had never been in a hospital where a patient and his family were cared for with such caring and passion. We were very happy to see Jim dressed in a shirt instead of a hospital top, and Lorraine came in to shave him and help keep his spirits up. All the doctors and nurses kept the entire family up to date as to Jim’s failing condition. We were all very grateful for the wonderful, tender, loving care that Jim received, and for your support of all of us. We were all very impressed with the special room for hospice care and another room for family. We are so grateful that Grace Cottage has a special section that allows a patient to have such outstanding care in their final days.”

Stuart & Ellen Archambault, Londonderry, VT (2015)


“You’re not a number here. Everyone knows your name. It feels very homey and comfortable. The professionalism and friendliness are outstanding. They just do a fantastic job.”

 John Allen, Wardsboro, VT (2015)


“Grace Cottage is filled with such wonderful staff members.  Whether a patient or a family member or friend visiting, you are welcomed with a smile and made to feel as though you are part of a community.  I am eternally grateful for the manner in which both mom and dad [Ragna & Magnor Somme of West Wardsboro, VT] were cared for during their many visits to Grace Cottage.  They were treated like human beings with kindness and caring and professionalism.”

Nancy O’Malley Mahopac, NY  (2015)


“The only thing small about Grace Cottage Hospital is its physical footprint. I was very well taken care of by capable, articulate, and friendly professionals from start to finish. Thank you, one and all.”

Jim Sexton, Granbury, TX (2015)


“When we first came to Vermont 25 years ago, ‘little’ Grace Cottage Hospital sat quietly beside the road, and I remember my thought each time I passed – how can patients be treated in such a small center?

I had worked in medical records at a hospital in New Jersey, which was undergoing lots of changes to keep up with regulations and other necessities to guarantee governmental and other insurance payments. Several years after I left, that hospital closed.

I’m so glad that Grace Cottage is on top of everything and growing.”

Lois Sippel, Saxtons River, VT (2015)


“We couldn’t ask for anything better than Grace Cottage Hospital!”

Warren & Ruby Baur, Bondville, VT (2015)


“I am a patient of Dr. Moss Linder’s for more than just his medical acumen – he has genuine feelings for the emotional needs of his patients.”

Jay Karpin, Brattleboro, VT (2015)


“We just got home from Grace Cottage as my husband spent two days there. Thank all of you for such good caring-care. There is no hospital on earth like our Grace Cottage.”

Ellie Lemire, Townshend, VT (2015)


“I just spent a week at Grace Cottage after being released from Dartmouth-I arrived at Grace Cottage and felt like I was home. All the staff are extra nice and work hard to make you better. If I am sick, Grace Cottage is where I want to be. Thank you!”

Catherine Dauchy, Jamaica, VT (2014)


“I wish to thank the entire staff for their wonderful care during my stay at Grace Cottage. Your skill and kindness to me as patient were truly appreciated and I must admit that I have missed your care and friendship since returning to Maine. I am a walking advertisement for Grace Cottage Hospital, spreading its reputation in mid-coast Maine. Thank you all for your skill and commitment to the patients of Grace Cottage.”

Sally Carignan, Brunswick, ME (2014)


“I can’t speak highly enough of Grace Cottage. You should be so proud of what you all do at Grace Cottage, everyone including doctors, nurses, even the kitchen staff, everyone is so marvelous, and I tell everyone I know.”

Julie Merrigan, Brattleboro, VT (2014)


 “Thank you all for your wonderful care during my visit to your Emergency Room in May. It was so good to see so many people there to care for me when I was feeling very ill, and thank you for letting my family members be there with me.”

Ellen Archambault, Londonderry, VT (2014)


“My four-year-old grandson had an asthma attack while we were at our home in Windham this summer. Our family was greatly pleased with the wonderful people that not only took care of my grandson, but made his sisters comfortable with cookies and milk, coloring books, and crayons. Everyone was compasssionate and very friendly. Thank you for all your support and comfort; my grandson is now doing fine.”

Joann Rogers, Norwalk, CT (2014)


“The best of care was given to me when I was a patient at Grace Cottage, by everyone who works there. You seemed like a family to me, making what was a hard experience much more bearable thanks to the kindness and caring that was shown to me by everyone.  All the therapy I had was excellent!”

Marybelle Riendeau  Chester, VT (2014)


“ I was born at Grace Cottage Hospital and when I was 3 ½ years old, I broke my pelvis. I spent six weeks in traction at Grace Cottage, then six weeks of learning to walk again, at home. I am grateful to say that not only have I had no ill effects from that accident, but I was even able, ultimately, to birth 4 healthy children. Keep that small town hospital going!”

Susan Doak, Woolwich, ME (2014)


“I had a fabulous experience in Grace Cottage’s ER in the middle of the night recently. The entire staff went out of their way to help me out.”

John Nappi, Berlin, CT (2014) 


“My wife received prompt and kind attention from your ER staff. Her care included a CT scan, which I thought quite surprising for a facility of your size and remote location. We were very impressed.”

Raymond Bartlett, M.D., Simsbury, CT (2014)


“Every visit I have made to the Grace Cottage Hospital Emergency Room – and there have been a few over the years – confirms what a very special place it is.”

Carol Pacun, Grafton, VT (2014)


“We all have many roads we travel. Lately, mine has had a lot of stays in hospitals. I am pleased to say that of all the places I’ve been on my journey, Grace Cottage is without question the best!”

Gary O’Neal, Ashuelot, NH (2014)


“Grace Cottage Hospital is a real jewel. The whole attitude and ambiance of the hospital and the entire staff is so positive. I wish I could stay longer!”

Stu Norwood, Ludlow, VT (2013)


“Grace Cottage does the impossible with incredible, talented people who actually care.”

Jeremy Birch, Putney, VT (2013)


“Many thanks to the whole staff for your attention when I needed it. You turned a bad experience into a pleasant situation. Your ER staff was great!”

Paul Volovski, Canton, CT (2013)


“Grace Cottage is a unique and remarkable institution, really part of the bedrock of our community.”

Barclay Ward, Brookline, VT (2013)


“Thank you, Grace Cottage, for the wonderful care you gave me during my rehab after heart surgery. Our area is so fortunate to have you.”

Laura Carp Solomon, Brookline, VT (2013)


“I recently spent 12 days as an inpatient at Grace Cottage, and I cannot express how extraordinary the staff, at every level, were to me. The care, compassion, kindness and personal attention were far beyond that which I could ever have imagined. I have never encountered a more competent, dedicated, and caring group of people. Grace Cottage truly sets the benchmark for optimal standards in a healthcare facility — perhaps you should take your model on the road to assist other facilities to strive towards your level of excellence.”

Bill Quaine, Grafton, VT (2013)


“We were so very pleased with the exceptional professionalism of all those who helped us in your hospital. Keep up the GREAT work!”

Janet Kirby, Agawam, MA (2013)


“To the Staff at Grace Cottage Hospital, Our family wanted to let you know how thankful we are for the loving kindness and caring you gave to our mom while she was with you. Even though her death has been so hard on us, we take comfort in knowing that mom loved being at Grace Cottage. We think you are very special people!”

The Family of Elaine (Kingsbury) Touchette (2013)


“I was in a lot of pain when I came to your Emergency Department. Thanks to the ease of registration and immediate, compassionate and skilled care, my wife and I left there feeling relieved and grateful.”

Stephen Gessay, Tolland, CT (2013)


“Grace Cottage Saved My Life. This spring, when I kept losing more and more feeling in my legs and arms, Dr. Backus and Family Nurse Practitioner Gia Kennedy knew that something was very wrong with me. They insisted that I go up to Dartmouth Hitchcock right away, where I was diagnosed with Guillain-Barre, an autoimmune virus that could have caused respiratory failure if I hadn’t been treated immediately. Then, when I came back from Dartmouth to Grace Cottage to recover, I was welcomed with open arms and treated with tender, loving care. Everyone is warm, friendly and helpful. You know that you’re recuperating faster because you have all of this positive energy around you at Grace Cottage!”

Laura LaMarche Dauchy, Jamaica, VT (2013)


“My whole time at Grace Cottage was really pleasant, from the Emergency Room until my discharge from the hospital two weeks later. Everyone was more than helpful, and did over and above what I could have expected them to do. When one nurse was busy, the next one took over without any noticeable change. I always felt it takes a special person to be a nurse, but after my hospital stay, I know they all have a special place among God’s angels. If you follow any one of them around, you’ll be surprised at all they know and do. No one can repay the staff for all they did for me, from the nurses, therapy staff, cooks, cleaning, and laundry people— all was just plain friendliness. My time spent at Grace Cottage was an eye-opening experience.”

Florence Staats, South Newfane, VT (2013)


“Grace Cottage is known for professionals and all the new technology, but best of all, the staff. Starting with the emergency room, I was treated royally by the doctor and staff, who were very concerned and careful with me. I loved the nurses and the newspaper delivery guy who was up so early in the morning (Dr. Backus). What a nice place to stay!”

Catherine Dauchy, Jamaica, VT (2013) 


“The care I got while at Grace Cottage couldn’t have been better!”

Kerrie Spinrad, Chester, VT (2013)


I just wanted to let you know how beautiful and wonderful your hospital is—from maintenance for fixing Bill’s AC in his room, to the dietary kitchen staff to housekeeping to the laundry—outstanding! Your nurses—LNAs, LPNs and RNs give such personal care and attention—they were just wonderful. Your PT department—all of them put him through his paces. We love you all. We think Grace Cottage Hospital is topnotch.”

Bill & Linda Bedard, Brattleboro, VT (2013)


“What a welcoming, warm and friendly atmosphere you all have there in your Emergency Department.

Thanks for everything!”

Paul Taylor, Redding, CT (2013)


“The care and compassion our aunt [Leona Tabell] received at Grace Cottage was extraordinary. She was able to live her last days with grace and dignity, with minimal medical interference. We wish for more hospitals to adopt this enlightened philosophy. Then ‘extraordinary’ would simply and rightly be ‘the norm.’”

Rich & Melinda Lindauer, Stroudsburg, PA (2013)


“Grace Cottage is such a wonderful hospital. I don’t know what I would do without it.”

Merrillee Harlow, Ludlow, VT (2013)


“Grace Cottage Hospital is a real jewel. The whole attitude and ambiance of the hospital and the entire staff is so positive. I wish I could stay longer!”

Stu Norwood, Ludlow, VT (2013)


Grace Cottage Hospital is as close to perfection as anything can get!

Nancy Niven, Jamaica, VT (2013)


“We want to give our sincerest thanks to Dr. Meyer, Walter Rae and Amy Lynch for the excellent treatment and care given to our grandson in your Emergency Room. And a special thanks to Kristina VanDusen for all her help assisting us in finding transportation to Logan Airport for our sister. She did make her flight on time and is now back home in Tokyo. Despite our worries, frustrations and fears, you folks took a large problem and made it much easier to bear. We thank you all.”

Joe & Nanae Valente, Grafton, VT (2013)


“Many thanks to the whole staff for your attention when I needed it. You turned a bad experience into a pleasant situation. Your ER staff was great!”

Paul Volovski, Canton, CT (2013)


“I would like to take this opportunity to send a big THANK YOU to everyone. The nursing staff was always offering to help even when they were busy. The physical therapy staff made me work hard, but it paid off in the progress I made before shipping out for home. The occupational therapy staff helped me re-learn to do the little tasks around the house. I’m doing very well, thanks to you!”

Dick Cooke, Brattleboro, VT (2013)


“Grace Cottage defies modern economics, modern health administration, modern anything other than good sense, commitment, and the tools that help bring good care about.”

Linda Woodbury, Cambridge, MA (2012)


“I received the best care imaginable while a patient at Grace Cottage Hospital. The ambulance attendants, the Emergency Room and nursing staffs and everyone without exception were professional, friendly and caring. Dr. Backus arrived early each morning with the Brattleboro Reformer and checked in each evening as well. I could not be more pleased with the superb care I received — even the food was excellent. Our community is fortunate to have such an outstanding hospital.”

George Hoye, Jamaica, VT (2012)


“After my double-knee replacement at Brattleboro Memorial Hospital, I went to another facility for rehab, but that didn’t work out. In my first hour at Grace Cottage, I received more care and attention than I’d gotten in a whole day at the other place. Everyone welcomed me with open arms and I was informed about everything regarding my care and treatment the entire time I was there.”

Joe Speno, Brattleboro, VT (2012)


“Thank you for my wonderful stay at Grace Cottage Hospital. My new knees are wonderful, thanks to your experienced, exceptional physical therapy care. I can now walk without pain, and I no longer limp for the first time in 30 years. The nursing care I received at Grace Cottage was as excellent as my previous stay which, in my opinion, is as good as anyone could hope for.”

Glenda Snyder, Dummerston, VT (2012)


“My wife received prompt and kind attention from your ER staff. Her care included a CT scan, which I thought quite surprising for a facility of your size and remote location. We were very impressed.” Raymond Bartlett, M.D., Simsbury, CT (2012)


“I received the best care imaginable. Everyone, without exception, was professional, friendly, and caring. I could not be more pleased with the superb care I received – even the food was excellent. Our community is fortunate to have such an outstanding hospital.”

George Hoye, Jamaica, VT (2012)


“Grace Cottage defies modern economics, modern health administration, modern anything other than good sense, commitment, and the tools that help bring good care about.”

Linda Woodbury, Cambridge, MA


“My time there was enriched by the care, attention, and friendliness of everyone I met, to the extent that I missed you all when I came home. I had long heard commendations of Grace Cottage, and You more than confirmed them. Keep doing the remarkable work that you do. You improve lives in a profound way.”

Joyce Rodgers, Putney (2012)